Have You Received a Letter?
Carrier Update /
Mid-term Change
Deductible
Pre-Expiration
Cancellation
Evidence of Insurance
Insufficient Coverage
Lender Placed
Why are you getting this letter?
You received this letter because our records show you currently have two insurance policies in effect, and we have paid a premium on both. Because payments were made on both policies, it may cause a shortage in your escrow account which can increase your monthly payment.
Here’s what you need to do next
If you have not done so already, contact your insurance agent and cancel the insurance policy you no longer want. In order to avoid an escrow shortage later, if you received a refund check from your insurance provider, endorse it (sign the back) and send it to the address on your letter.
How We Track Your Coverage
Obtain/maintain
insurance coverage
As part of the home ownership process, you are required to maintain insurance to protect your home.
Make sure we have your
current insurance information
Search for your loan to make sure we have your current insurance information. You, your carrier, or agent can upload your latest insurance information.
Monitoring your
insurance coverage
We monitor your coverage and will reach out to you, your carrier, or agent by letter, phone or email to get updated insurance information.